Count Rebuys and Addons and size of Rebuy/Addon

[kellerassel007]

I like the BETA of Pokertracker 4 very much and I'm sure I will buy it but to make it perfect I would like to have some Feature corrected:

I'm MTT only Player at Stars and I play 50-60% Rebuy/Addon Tourneys. I hate it that Pokertracker 4 doesn't collect the amount of Rebuys/Addons right.
In 70% of Rebuy MTTs i have to manually correct the amount of Rebuy/Addon or the count of Rebuys/Addon i took. It's very annoying!
I attached one Hand History file where the amount of Rebuy/Addon ist not correct.
Maybe it's important to know that I took Late Registration?

[EDIT: File removed. I wouldn't recommend publishing full hand history files in a public forum.]

[kraada]

Thanks, I'll make sure the appropriate people look at these hands.

[WhiteRider]

I have taken a copy of your files and removed them from your post. I wouldn't suggest posting full hand histories in a public forum. For future reference, please open a Support Ticket and attach your files there which is private, and makes it much easier to get an issue into our system.

I suspect in this case that you're right about the issue being related to your late registration.
When you make an initial rebuy as a double buy-in that isn't recorded in the hand history so we need to use starting stack information to infer this, but since the stacks in the first hand here are all different (effectively random) values it may not be possible to detect that automatically. If we don't know this is the first hand of the tournament, and we don't know what the initial stacks were supposed to be, then we don't know that you have a double stack.

I have passed this on to the development team for confirmation of the issue, though.

[WhiteRider]

The developer in charge of this has confirmed for me that we can't detect unreported re-buys in situations like this.
Hopefully sites will get better at reporting things like this so that we can import them all accurately, but until then you'll need to update the information manually. On the T > Results tab click Edit Tournament Results (or right click the tournament and choose the same option).