New Merge Client, PT4 Failing Date Parse?

Let us know what features not currently in the PT4 should be added.

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New Merge Client, PT4 Failing Date Parse?

Postby bodhisoma » Tue Jun 05, 2012 3:27 pm

So Merge released a new client today, buggy as hell but I digress...

It looks like they're writing the HH a bit differently, and this is causing PT4 to not recognize and, of course, the HUD to not function.

What's strange is that the files appear to be read and processed by PT4 -- the originals have been removed from the directory Merge writes to -- and the processed files appear where I expect them to be in the processed folder.

I've got no filters applied. Yesterday's games appear. Today's game does not.

OLD HEADER
<game id="56518805-1" starttime="20120604205418" numholecards="2" gametype="23" seats="2" realmoney="true" data="20120604|Rattlesnake Room - Turbo Heads Up|56518478-1|56518805-1|true">

NEW HEADER
<game id="56536237-1" starttime="2012/06/05 14:46:40 -0400" numholecards="2" gametype="23" seats="2" realmoney="true" data="20120605|Rattlesnake Room - Turbo Heads Up|56535027-1|56536237-1|true">

My guess is the date format is completely hosing the parsing portion?
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Re: New Merge Client, PT4 Failing Date Parse?

Postby kraada » Tue Jun 05, 2012 4:20 pm

That sounds likely - could you please attach a hand or two to a support ticket? We'll make sure this gets fixed and that you get automated notification when a fix is available.
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Re: New Merge Client, PT4 Failing Date Parse?

Postby bodhisoma » Tue Jun 05, 2012 4:49 pm

Thanks Kraada, submitted, ticket #122597.
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Re: New Merge Client, PT4 Failing Date Parse?

Postby bodhisoma » Tue Jun 05, 2012 6:19 pm

Hey guys, not at all trying to be pushy, just wondering if there's a general timeframe for a release? ie, is this 2 hours, 2 days, 2 weeks or 2 months?

I ask because I know a gaggle of Merge players that are darn near losing their minds, might ease the pressure to just let people know it'll be a day or two so they're not sitting at their keyboards like brain-starved zombies. =P
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Re: New Merge Client, PT4 Failing Date Parse?

Postby bodhisoma » Tue Jun 05, 2012 8:05 pm

Nevermind, caught the twitter update giving a 5/6 delivery date.

Thanks guys!
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Re: New Merge Client, PT4 Failing Date Parse?

Postby kraada » Wed Jun 06, 2012 11:24 am

We wouldn't leave you out of it for long - we just need to test our fix to make sure it works and that doesn't take that long :)
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Re: New Merge Client, PT4 Failing Date Parse?

Postby Trap » Wed Jun 06, 2012 12:42 pm

Will this be a downloadable update, or something we do manually. Thanks for getting this done promptly. Much appreciated :ugeek:
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Re: New Merge Client, PT4 Failing Date Parse?

Postby kraada » Wed Jun 06, 2012 2:23 pm

It will be a new PT4 beta (complete with other fixes and updates) - you'll need to download it and install it just like any other update for PT4. If you follow us on Twitter or Facebook we'll post about it there once it's available (and you'll get notification when you start PT4 if there's a new version just like you always do).
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