Problem with positional Popups in HUD

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Problem with positional Popups in HUD

Postby AequitasAUT » Mon May 14, 2012 9:06 am

Perhaps I've made something wrong but I've problems with the positional popup groups.

I've declared some of them an assigned them as Popup to various other values... the problem is:

I open a table -> the HUD appears for all players... I click on the VPIP value of one player -> the positional popup "VPIP Details" which shows me detailed information on VPIP of the villain comes up.
It takes less than one second and I see the values like it should be.

Now the problem. when I click on another players VPIP value -> no values are shown in the positional popups. So the problem that occurs is, that theres always only information for the first player I click gets displayed...

Tried it multiple times now. Doesn't matter if i play one or 20 tables.

Additional Information: Tested on PokerStars PLO25 - PLO50 HU and SH tables...
AequitasAUT
 
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Re: Problem with positional Popups in HUD

Postby kraada » Mon May 14, 2012 9:50 am

Please recreate this problem and attach the PokerTracker4.log file to a support ticket along with an exported copy of your HUD and we will investigate this further for you.

You can find the PokerTracker4.log file by clicking File --> Show User Data Folder in the main PT4 window - the file we want is the text file called PokerTracker4 that is there. You can export your HUD layout by clicking Hud --> Edit Hud Profiles and clicking Options --> Export Profile with your profile selected.
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