A recent security incident involving completely unrelated third-party poker software allowed attackers to spy on players who had installed compromised applications. You can read more about the incident in this
PokerNews article.
This was a serious security breach, and we fully understand the need for poker sites to strengthen their security.
At Max Value Software, protecting our customers has always been one of our highest priorities. We follow established industry security practices throughout PokerTracker's development, build, and release processes, and continually work to maintain the security and integrity of our software.
As a general reminder:
- Only download PokerTracker from our official website.
- Only install software from reputable companies you know and trust.
GGPoker's ResponseWe fully support stronger security measures, but GGPoker's response goes far beyond what we believe is reasonable.
GGPoker has chosen a heavy-handed and draconian policy of indiscriminately banning third-party poker software, without distinguishing between legitimate applications and those that may pose a security threat.
GGPoker does not provide real-time hand histories and prohibits third-party HUDs.
PokerTracker has always respected these restrictions. Our software does not interact with the GGPoker client, its tables, or gameplay in any way.
Despite this, GGPoker now prohibits players from running PokerTracker alongside their client, even though PokerTracker has never interfered with their software or violated their gameplay rules.
What Is No Longer AllowedPokerTracker cannot be running at the same time as the GGPoker client. You must close PokerTracker before launching GGPoker.
What Is Still AllowedYou can continue
downloading your GGPoker hand histories after your sessions and importing them into PokerTracker for post-game analysis, as you have always done.
In PokerTracker, navigate to
Play Poker → Get Hands From Disk.
What Can We Do About This?dj1337 wrote:think we need to fight this, this isnt right it doesnt even work on ggpoker. Can we get some help from the pt4 developers to talk to gg about this?
Unfortunately, our options are limited.
GGPoker can establish restrictions on what software it allows to run alongside its client. That doesn't mean we have to agree with their decision, and we certainly don't.
Rather than banning everything outright, I'd like to see GGPoker work with reputable software developers to find a reasonable solution that protects players without unnecessarily restricting legitimate software.
Ultimately, the most effective response is for players to voice their displeasure directly to GGPoker and vote with their poker traffic.
Best regards,
Derek Charles, Managing Partner
Max Value Software