HUD does not collect new hands

Questions and discussion about PokerTracker 4 for Windows

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HUD does not collect new hands

Postby stepon888 » Mon Dec 29, 2025 6:59 am

Hi, as of today the HUD is not registering new hands. Otherwise, the tracker works correctly and the HUD appears normally on the tables, but it is not registering new hands.
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Re: HUD does not collect new hands

Postby Periko21 » Mon Dec 29, 2025 8:18 am

I have the same problem here.

The only thing I think it could be its the new nvidia driver? I updated yesterday.
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Re: HUD does not collect new hands

Postby LordArgento » Mon Dec 29, 2025 11:01 am

Same problem here on bodog/bovada.
I literally was playing with no problems 7 hours ago.
Just now i opened tables and no hud is popping.
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Re: HUD does not collect new hands

Postby heaven » Mon Dec 29, 2025 11:23 am

Same problem here, Ipoker Network
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Re: HUD does not collect new hands

Postby OugaBuga » Mon Dec 29, 2025 12:17 pm

and there I was pulling my hair out and rebuilding the cache, but yeah same problem on pokerstars.
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Hud not working

Postby krill » Mon Dec 29, 2025 12:35 pm

Its tracking tournaments and ev but the hud doesnt update or work new hands , old opponent data is working tho
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Re: HUD does not collect new hands

Postby Flag_Hippo » Mon Dec 29, 2025 1:03 pm

Is everyone using HUD filters for 'Last x Weeks' in 'HUD -> Edit HUD Options'? If that's the case then we have a build available here which should resolve the issue with the 'Last x Weeks' filter not working correctly in this week:

PokerTracker v4.18.16.3648 Alpha - Download

Let us know if this resolves the issue and you can continue to use this version until the next stable version is released. Bear in mind that there are other changes in this build too so let us know if you come across any problems.
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Re: HUD does not collect new hands

Postby heaven » Mon Dec 29, 2025 2:19 pm

Flag_Hippo wrote:Is everyone using HUD filters for 'Last x Weeks' in 'HUD -> Edit HUD Options'? If that's the case then we have a build available here which should resolve the issue with the 'Last x Weeks' filter not working correctly in this week:

PokerTracker v4.18.16.3648 Alpha - Download

Let us know if this resolves the issue and you can continue to use this version until the next stable version is released. Bear in mind that there are other changes in this build too so let us know if you come across any problems.

Not work for me
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Re: HUD does not collect new hands

Postby Periko21 » Mon Dec 29, 2025 2:21 pm

heaven wrote:
Flag_Hippo wrote:Is everyone using HUD filters for 'Last x Weeks' in 'HUD -> Edit HUD Options'? If that's the case then we have a build available here which should resolve the issue with the 'Last x Weeks' filter not working correctly in this week:

PokerTracker v4.18.16.3648 Alpha - Download

Let us know if this resolves the issue and you can continue to use this version until the next stable version is released. Bear in mind that there are other changes in this build too so let us know if you come across any problems.

Not work for me


Same here, still not working
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Re: HUD does not collect new hands

Postby LordArgento » Mon Dec 29, 2025 2:47 pm

it tracks the hands, but the hud never appears
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