HUD not working properly

[Areshatar97]

Hello, the HUD appears on some of the tables and even on the tables which it appears on its not updating the hands. I stopped the import and start it again but its still the same.I also follow the steps
1. Reindex
2. Cluster
3. Vacuum/Analyze
I had over 1m hands in my database

[Flag_Hippo]

After step #3 you should also rebuild the database cache via 'Rebuild Cache -> Full Cache Rebuild'. If that doesn't resolve the problem please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue with 'Play Poker -> Get Hands While Playing' active and then when the trouble occurs create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle to a Support Ticket where a technician can review your logs and follow up with you.