import issue pacific poker

[fourbex]

Dear team,

I'm having issue with the hud on 888/pacific poker
this is the messages i see in import status :

07:46:09 pm: Error: Pacific Poker: Invalid pot size/winnings for hand #539706606 (calculated pot: $1,905.00; reported winnings: $0.00)
07:46:09 pm: Error: Pacific Poker: Invalid pot size/winnings for hand #539706829 (calculated pot: $1,065.00; reported winnings: $0.00)
07:46:09 pm: Error: Pacific Poker: Invalid pot size/winnings for hand #539707130 (calculated pot: $2,843.00; reported winnings: $0.00)

etc etc.

That just follows an 888 software update i did, are you aware of that?
Do you know how to fix? did i do something wrong?

Thanks a lot in advance for your support !
Best
Fourbex

[fourbex]

PS : i use pt4 latest v4.18.15

and below is the hand history file copy/paste

Thanks again,
Fourbex

#Game No : 539708618
***** 888.pt Hand History for Game 539708618 *****
75/150 Blinds No Limit Holdem - *** 23 11 2025 19:59:27
Tournament #282021861 4,95 € + 0,55 € - Table #15 8 Max (Real Money)
Seat 10 is the button
Total number of players : 8
Seat 1: MISASES15 ( 1.850 )
Seat 2: jamesatom25 ( 24.661 )
Seat 3: Foobx ( 11.628 )
Seat 5: pfolha ( 9.826 )
Seat 6: Imback2008 ( 11.629 )
Seat 7: aamcastro ( 26.512 )
Seat 8: tolokito ( 10.000 )
Seat 10: dcarrilh09 ( 10.000 )
dcarrilh09 posts ante [20]
MISASES15 posts ante [20]
jamesatom25 posts ante [20]
Foobx posts ante [20]
pfolha posts ante [20]
Imback2008 posts ante [20]
aamcastro posts ante [20]
tolokito posts ante [20]
MISASES15 posts small blind [75]
jamesatom25 posts big blind [150]
** Dealing down cards **
Dealt to Foobx [ Ad, 5c ]
Foobx folds
pfolha folds
Imback2008 folds
aamcastro calls [150]
tolokito calls [150]
dcarrilh09 folds
MISASES15 calls [75]
jamesatom25 checks
** **
** Dealing flop ** [ Th, 4d, Ac ]
MISASES15 checks
jamesatom25 checks
aamcastro checks
tolokito bets [250]
MISASES15 folds
jamesatom25 folds
aamcastro folds
** Summary **
tolokito did not show his hand
collected [ tolokito ]

[Flag_Hippo]

That just follows an 888 software update i did, are you aware of that?

Yes and support for the new format of 888 hands after the October 888 client update was added with the release of PokerTracker v4.18.15.

Do you know how to fix? did i do something wrong?

***** 888.pt Hand History for Game 539708618 *****

Your hand histories are from the 888.pt client and unfortunately the hands from this specific 888 client have an issue that is not present in hand histories from the other 888 clients - see this post. As far as I am aware 888.pt have acknowledged the issue and they will be fixing it in a future update.

[fourbex]

Flap_Hippo, not sure who you are, where you live but one thing for sure you are my everytime hero.
Thank you for your reply. Ill be patient.
Best,

[Flag_Hippo]

Thank you. Hopefully 888.pt will address this issue soon.