PT4 not working after 888 update

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PT4 not working after 888 update

Postby ttmmyy » Mon Oct 27, 2025 7:44 am

Hey,

Today was a new update for the 888 poker software. Now hands are not being imported anymore and only show as errors.

Greetings

ttmmyy
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Re: PT4 not working after 888 update

Postby theandaman » Mon Oct 27, 2025 10:15 am

I also have the same issue

Error: Pacific Poker: Invalid pot size[3] (0.20 vs pot:0.20 rake:0.20 jpt:0.00) for hand #XXXXXXXX
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Re: PT4 not working after 888 update

Postby Dirk Diggler » Mon Oct 27, 2025 10:34 am

theandaman wrote:I also have the same issue

Error: Pacific Poker: Invalid pot size[3] (0.20 vs pot:0.20 rake:0.20 jpt:0.00) for hand #XXXXXXXX



Whew!!!! Thought it was just me!!!
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Re: PT4 not working after 888 update

Postby Flag_Hippo » Mon Oct 27, 2025 12:04 pm

The next version of PokerTracker 4 will be officially released soon with an update to fix the import of hands written by the Oct 2025 888Poker client but we have builds available with the update which you can download and install now from here:

Download PokerTracker v4.18.15 (Windows)

Download PokerTracker v4.18.15 (macOS)
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Re: PT4 not working after 888 update

Postby ttmmyy » Mon Oct 27, 2025 12:31 pm

Flag_Hippo wrote:The next version of PokerTracker 4 will be officially released soon with an update to fix the import of hands written by the Oct 2025 888Poker client but we have builds available with the update which you can download and install now from here:

Download PokerTracker v4.18.15 (Windows)

Download PokerTracker v4.18.15 (macOS)


Works, thank you for the quick fix.

Greetings

ttmmyy
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Re: PT4 not working after 888 update

Postby Flag_Hippo » Mon Oct 27, 2025 1:37 pm

Thanks for confirming :)
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Re: PT4 not working after 888 update

Postby schreech26 » Mon Oct 27, 2025 6:31 pm

Flag_Hippo wrote:The next version of PokerTracker 4 will be officially released soon with an update to fix the import of hands written by the Oct 2025 888Poker client but we have builds available with the update which you can download and install now from here:

Download PokerTracker v4.18.15 (Windows)

Download PokerTracker v4.18.15 (macOS)


I'm still getting hand import errors for the macos version.
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Re: PT4 not working after 888 update

Postby Flag_Hippo » Tue Oct 28, 2025 6:55 am

schreech26 wrote:I'm still getting hand import errors for the macos version.

I cannot reproduce this so can you please attach your sample of hands to a Support Ticket. Thank you.
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Re: PT4 not working after 888 update

Postby theandaman » Tue Oct 28, 2025 9:56 am

schreech26 wrote:
Flag_Hippo wrote:The next version of PokerTracker 4 will be officially released soon with an update to fix the import of hands written by the Oct 2025 888Poker client but we have builds available with the update which you can download and install now from here:

Download PokerTracker v4.18.15 (Windows)

Download PokerTracker v4.18.15 (macOS)


I'm still getting hand import errors for the macos version.



My macOS (Sequoia) is now working correctly with the update. Thank you for the speedy responses.
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Re: PT4 not working after 888 update

Postby RoazDoSado » Wed Oct 29, 2025 12:40 pm

Hey Flag_Hippo,

888 update today and after the update the pt4 (v4.18.15) are not import hands and show errors.

Help!
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