Data doesnt match stats

[ryanlynn2994]

Hello all,

Ive been playing ACR on mobile for a couple of weeks now. I downloaded all of my data and imported it into PT4. However, I noticed that all of my data shows that I have made less than I have actually made in my ACR account. Is this normal or does it fix itself?

[Flag_Hippo]

If you have played any stakes that are not supported by your PokerTracker 4 license then those hands will not be imported. If you have played gametypes that are not supported by PokerTracker 4 then that data will not get imported. If you are using an older version of PokerTracker 4 then that might affect the accuracy of results. If you have any tournaments with incorrect data you can manually edit those results. If you have any rakeback/bonuses applied to your poker site account then they wouldn't be accounted for. Should you need any further assistance you can attach a hand history sample to a Support Ticket along with more specific information detailing the issue:

Tutorial: Reporting A Problem