Not tracking/importing Active Tables correctly?

[Epinephrine99]

Hey, since yesterday I've had a few problems with my PT4, i think the problems started to appear after I've updated to the newest version which it had been reminding me to do for a while now? (Not 100% certain on that tough)

Sometimes the HUD does not show up on all tables, or not for all players on a table. Also it seems like PT4 is not tracking/importing all tables correctly? For instance on Pokerstars Zoom I played on Halley and Halley#2, but it seems to just import the Hands from Halley, not Halley#2? Or is that how it is supposed to be, since those two tables are within the same "pool"?

https://imgur.com/a/HIWSlmP


Thanks for any help!

[Flag_Hippo]

Also it seems like PT4 is not tracking/importing all tables correctly? For instance on Pokerstars Zoom I played on Halley and Halley#2, but it seems to just import the Hands from Halley, not Halley#2? Or is that how it is supposed to be, since those two tables are within the same "pool"?

Yes that is how it supposed to be as all hands are played in the same pool regardless of the number of entries at that stake.

Sometimes the HUD does not show up on all tables, or not for all players on a table.

As far as Zoom is concerned a HUD will only display for players you have already seen. If you are dealt into a hand with one or more players that you haven't played with before then no HUD will display for them until the second time you see them.

[Epinephrine99]

Ohhhh, i see! Thank you so much!