Restarted my computer during one step compact

Any support related posts should go here.

Restarted my computer during one step compact

Postby qwertyas » Thu Apr 24, 2008 11:46 am

Hey guys,
I was doing a one step compact when my computer really jammed up and froze (not to sure if this was due to PT but my comps been acting up lately) so i restarted it. Now my PT is in alot of trouble having a whole bunch of errors come up all its data erased. One of the pop ups told to to make a post here and put my log up here. Please help us out.

Thanks

*cant seem to figure out how to attach files, can someone tell me?
qwertyas
 
Posts: 23
Joined: Mon Mar 10, 2008 8:52 am

Re: Restarted my computer during one step compact

Postby ptrack pat » Thu Apr 24, 2008 12:26 pm

Just tell me what the general text of the error message is. Are you getting errors opening the program now or getting any kind of prompts to select a file or enter a password?
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Restarted my computer during one step compact

Postby qwertyas » Thu Apr 24, 2008 1:11 pm

Hi, the error i get when i open PT is

"The Microsoft Jet database engine has stopped the process because you and another user are attempting to change the same data at the same time"

when i click ok it comes up with a login and pword i need to put in
qwertyas
 
Posts: 23
Joined: Mon Mar 10, 2008 8:52 am

Re: Restarted my computer during one step compact

Postby ptrack pat » Thu Apr 24, 2008 3:17 pm

With PT closed, go to the c:\program files\poker tracker v2 folder.

Rename the file called ptrack.mdb to ptrack_bad.mdb

then rename the file called ptrack_backup.mdb to ptrack.mdb - this backup file would have been the backup file made before the compact was started so it should allow you to open PT again.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Restarted my computer during one step compact

Postby qwertyas » Thu Apr 24, 2008 3:48 pm

Thanks seems to be working now!
qwertyas
 
Posts: 23
Joined: Mon Mar 10, 2008 8:52 am


Return to PTH Support

Who is online

Users browsing this forum: No registered users and 0 guests